TERMS OF SERVICE
The term “CLIENT” shall refer to the bride and groom as listed on the AGREEMENT.
The term “Agency” shall collectively refer to 5 Star Productions LLC, a Florida Limited Liability Company and any and all agents and/or subcontractors of 5 Star Productions LLC.
The term “EVENT” shall include the Ceremony, the Reception, and any other events indicated by Client.
At all times, this written contract shall be known as the “AGREEMENT”. The AGREEMENT represents the full and complete understanding between CLIENT and Agency with respect to the subject matter herein. The AGREEMENT supersedes all prior negotiations, representations, and statements between CLIENT and AGENCY concerning the subject matter herein.
Shortly before the wedding, a hyperlink will be emailed to CLIENT from the Agency. This schedule of events will serve as the official production plan for the wedding day. When you submit the production schedule for the day, you will have another opportunity to specify any things you do or don’t want done on the wedding day. Please let us know of any details you have now (rough timelines are fine). We will try to accommodate all requests as best as we can. Due to the nature of live events, in some instances requests or plans that seem reasonable before a wedding, may turn out to too difficult to accomplish based on the actual course of events at the wedding.
Upon signing this AGREEMENT, the CLIENT submits its wishes regarding the edit. The AGENCY is typically able to accomplish all requests, however, at times we are not. Ultimately, Agency will do it’s best to edit the film in accordance with our creative judgment. Please make your song choice(s) available to us before the wedding. The number of song selections should correspond to the number of songs you get in the edit package (one song for a one-song edit).
Deposit and Cancellation Policy.
Agency requires deposits to be made in two separate installments:
The first installment of 50% (Fifty Percent) of the agreed price will book Agency, activating the AGREEMENT. This initial deposit must be tendered along with the signed AGREEMENT.
The remaining balance as outlined in the AGREEMENT will be due 10 days before the wedding date.
* If Agency agrees to an installment plan, all installments must be paid 10 days before wedding date.
Note: After final product is received, further changes or services requested by CLIENT will be billed at an hourly rate of 100$/hr.
Refund and Cancellation Policy.
In the event of a CLIENT-initiated cancellation, the client’s first installment will not be refunded to CLIENT.
In the event of a CLIENT-initiated postponement, all deposits paid by CLIENT to Agency may be transferable to CLIENT’s new event date provided. Agency can accommodate client’s new date. Although Agency will use its best efforts to provide services on CLIENT’s new date, Agency is under no obligation to accommodate CLIENT’s new date if doing so will conflict with Agency’s other professional obligations. If new date is not available for Agency to cover, then Agency deposit will remain non-refundable.
In the event of an Agency-initiated cancellation, Agency shall refund to CLIENT the total amount of all deposits paid to Agency. In such an event Agency shall have no further liability to the client.
Wedding Day Coverage.
The Client is solely responsible for securing permission from the site owner/operator for use of the production site as well as authority for Agency to set up all necessary production equipment. It is understood that the quality of the production is dependent upon adequate lighting, camera/microphone positions, and other conditions not under the control of Agency.
Agency is not responsible for poor audio if the groom does not agree to wear a lapel microphone, dark or grainy video resulting from inadequate lighting or the refusal of the client to allow camera-top lighting at the reception, or electrical or mechanical malfunctions on location that are beyond our control.
Agency reserves the right to discontinue photographing or videotaping in any situation (ex: rain, extreme temperatures, humidity, hazardous locations) that could put the safety of the cameraman or equipment at risk.
Agency will do it’s best to follow the Production Schedule as planned, however wedding day schedules tend to shift and events planned may occur later than initially planned. In the event of a schedule shift, we will do our best to adjust accordingly using our best professional judgement. Based on our experience, we prefer to arrive at the ceremony location one hour before the ceremony start time to assure we are ready. This hour of set up time is included in the total hours of coverage. This time may fluctuate based on the specific plans and maybe be less than an hour, but is subject to the professional judgement of the Agency.
A meal will be provided for the camera operator(s) on the wedding day.
Any liability for any accidents, injuries or damages directly or indirectly caused by Agency or a subcontractor of Agency will be held by Agency’s insurer. CLIENT and Agency hereby mutually hold each other harmless for any damages including, but not limited to error, loss, injury, damage and dissatisfaction resulting from any acts or omissions by Agency or CLIENT or any of their respective agents, employees or contractors, family, friends, guests and any other parties associated with CLIENT or Agency.
Agency and CLIENT will not be held liable for any mechanical, technical or otherwise uncontrollable and/or unforeseen events that influence the production process. The liability of Agency in the event of uncontrollable and/or unforeseen or unintentional circumstances shall be limited the amount of all deposits paid to Agency by CLIENT. CLIENT and Agency mutually agree not to disparage or act in a way to directly, indirectly negatively impact each other. Agency will not be held liable for any other accidents, injuries or damages directly or indirectly caused by Agency or a subcontractor of Agency.
We typically estimate that the editing process will take 4-8 weeks once we receive the music and PRE-EDIT FORM from CLIENT. This is an estimate however and may be shorter or longer.
Once the edited film is completed, CLIENT will be able to view the segment for approval. If CLIENT notes any errors made by Agency (not including items Agency was not able to or chose against including based on artistic judgment), CLIENT can request one (1) revision not later than thirty (30) days after the first edit was delivered. Agency will make necessary corrections to the edit. If CLIENT requests to have additional creative or discretionary changes made to the edit, CLIENT will pay for additional editing at an hourly rate of ($100) per hour. Agency will provide CLIENT with a quote for the additional work before proceeding.
When CLIENT approves, then Agency will create the final product as selected in the contract and deliver them to CLIENT. If there is no response after one month, Agency may need to proceed with finalization and delivery.
5 Star Production’s main product is the unique editing. We take your requests into consideration and edit the film as we feel works best creatively.
The raw footage is the material used to create your edited film, and is in its natural form and not refined like the edited product. Agency will create the film based on your suggestions but ultimately will have the creative oversight in the product. The total running time of the final product is difficult to estimate beforehand; therefore, the total running time may vary. Also, the discussions and planning of a final product is a sketch of what the final product will look like. Since each wedding is different, each wedding video is different as well. Agency has artistic license to change and create/produce the best film possible according to the final discretion of Agency. A final product is subject to variations from the initial plan due to actual production events.
The original footage remains the property of Agency. Agency owns all proprietary rights in and to the copyrightable and/or copyrighted works and has the exclusive right to license to others the right to produce, copy, make, sublicense or sell. Agency grants Client a non-exclusive, non-transferrable license to use the original footage and edits without the express written permission of the Agency. Agency may use footage and edited material from the original footage to market Agency’s wedding videography services, publically demonstrate and share the original footage and the edited material for any purpose online and offline.
Client shall not sell, grant sub-licenses or distribute the original footage or the edited materials for profit without the prior express written approval of Agency.
The client carries sole responsibility for all copyrighted music used in the wedding video edit. In no event, Agency should be liable for the copyrighted music used in Client’s video edits. Client understands that by choosing any copyrighted songs as a background music for the wedding video he/she may be held liable under the applicable copyright law.
Raw footage is being in digital format unless shot on 8MM or 16MM film. The raw footage consists of all video and audio recorded by Agency when on location. Agency is not obligated to keep CLIENT’s digital raw footage indefinitely. RAW footage shall be passed to the client by sending a download link. It is the CLIENT’s responsibility to take possession of the raw footage. Agency offers the option for CLIENT to take delivery of the raw footage on a hard drive for a hard drive fee of $200. Agency does not keep raw footage infinitely and it may be deleted after the project’s completion. Agency retains rights to the audio and video that it captures.
5 Star Production is a Florida Limited Liability Company and this agreement and all services rendered by 5 Star Productions LLC are governed by the laws of Florida. Any disputes are handled in the State of Florida at a venue selected by 5 Star Production LLC.
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We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
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If you turn cookies off, some features will be disabled. that make your site experience more efficient and may not function properly.
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We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We do not include or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
We have implemented the following:
• Remarketing with Google AdSense
• Google Display Network Impression Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
firstname.lastname@example.org and we will promptly remove you from ALL correspondence.
2711 S Palm Aire Dr.
Pompano Beach, Florida 33069
Last Edited on 2017-07-22
We tell unique stories about your magical moments
Premiere Wedding Photography and Videography Agency
I can not say enough to express our gratitude to 5 STAR PRODUCTION. They exceeded my expectations from beginning to end. They showed up early and (were actually the only company who was on time) :) they even stayed late when we asked for extra coverage. They were professional, extremely... I can not say enough to express our gratitude to 5 STAR PRODUCTION. They exceeded my expectations from beginning to end. They showed up early and (were actually the only company who was on time) :) they even stayed late when we asked for extra coverage. They were professional, extremely nice, and overly nice :) .. . Alex, kept me calm and was the best at directing our bridal party where to stand and what to do in order to get amazing shots and video of our wedding.....THEN, only 2 days after our wedding he even had a few photos ready for us that were edited and may I add they are stunning!!!!! I cant wait to see the rest of our photos and video. I would recommend him to anyone and already did recommend him to 3 friends of mine!! THANK YOU SOOO MUCH 5 STAR PRODUCTION!!!Read More
We were extremely lucky to find and book 5 Star Production for our wedding videography! Alex is a very professional videographer and quite an artist. He utilizes new technologies like drones to get amazing aerial footage. His team is great at getting multiple angles and then editing them all into... We were extremely lucky to find and book 5 Star Production for our wedding videography! Alex is a very professional videographer and quite an artist. He utilizes new technologies like drones to get amazing aerial footage. His team is great at getting multiple angles and then editing them all into a beautiful video. Before he starts to edit, he works with you to find the perfect music to accompany your wedding video. You know you’ve made a great choice in your professional videography needs when guests are asking for him to do work for them and others make comments that the wedding video looks like a video for a Kardashian wedding. Thank you, Alex, and the rest of the film team for capturing our special day!Read More
5 STAR PRODUCTION was a pleasure to work with. Their creativity is amazing, their work ethic and professionalism is like no other. They are also pioneering in live streaming events like weddings. I would recommend them to everyone! 5 stars is not enough.... I would give them 10 STARS. 5 STAR PRODUCTION was a pleasure to work with. Their creativity is amazing, their work ethic and professionalism is like no other. They are also pioneering in live streaming events like weddings. I would recommend them to everyone! 5 stars is not enough.... I would give them 10 STARS.Read More
Having a videographer was just a "nice to have" for us, as we were working with a tight budget and did not want to cut back on photographer costs. I am so glad we ended up with 5 Star Production!! They worked with us to meet our budgetary needs and... Having a videographer was just a "nice to have" for us, as we were working with a tight budget and did not want to cut back on photographer costs. I am so glad we ended up with 5 Star Production!! They worked with us to meet our budgetary needs and provided AMAZING service. They were so fun to work with and they are probably some of the nicest people I have ever met. The short video produced was done so quickly and could not have been more perfect. 5 Star Production also provided us with DVDs that had personalized cases and an easy to navigate menu where we could watch the short video, the ceremony or any of the speeches. I highly highly recommend hiring 5 Star Production!Read More
I've used 5 Star for our engagement film and the wedding. It came out really nice and everyone loved it! Alex was our lead videographer and he was very friendly and fun to work with. Cynthia answered all our questions from the beginning to end. Everything worked out well and... I've used 5 Star for our engagement film and the wedding. It came out really nice and everyone loved it! Alex was our lead videographer and he was very friendly and fun to work with. Cynthia answered all our questions from the beginning to end. Everything worked out well and I would definitely recommend them for your special occasion!Read More
Alex and his team from 5 Star Production were amazing! He is a truly talented videographer that is dedicated to his work. His attention to detail is remarkable. His creative mind and imagination is evident in our wedding film. He's very flexible and professional! You can tell Alex loves what... Alex and his team from 5 Star Production were amazing! He is a truly talented videographer that is dedicated to his work. His attention to detail is remarkable. His creative mind and imagination is evident in our wedding film. He's very flexible and professional! You can tell Alex loves what he does. He is THE BEST! He made me feel like I was the most beautiful bride and every girl should feel that way! :)Read More